1. INTRODUCTION
Symptom to Solution (https://symptomtosolution.com/) is operated by a UK registered limited company. We are committed to protecting your privacy and handling your data transparently and responsibly. Please read this Privacy Policy carefully. By using our website you agree to the terms set out below.
2. DATA COLLECTED
DATA STORAGE LOCATION
We are a UK registered company. Our website is hosted by Namecheap, Inc., whose servers are located in the United States. Namecheap complies with applicable data protection regulations. For more information see: Namecheap Privacy Policy (https://www.namecheap.com/legal/general/privacy-policy/)
REGISTRATION DATA
If you register on our website, we store your chosen username, email address, and any additional information added to your user profile. You can view, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.
COMMENTS
When you leave a comment on the website we collect the data shown in the comments form, along with your IP address and browser user agent string to help with spam detection.
CONTACT FORM
Information submitted through the contact form is sent to our company email. These submissions are used for customer service purposes only and are never used for marketing purposes or shared with third parties.
EMAIL MARKETING
If you subscribe to our newsletter or mailing list, your name and email address are stored and processed by Mailchimp (The Rocket Science Group LLC). Mailchimp is GDPR compliant and adheres to the EU/US Data Privacy Framework. You can unsubscribe at any time via the link at the bottom of any email we send. For more information see: Mailchimp Privacy Policy (https://mailchimp.com/legal/privacy/)
We will only contact you with content relevant to health information, product recommendations, and site updates. We will never sell or share your email address with third parties.
GOOGLE ANALYTICS
We use Google Analytics for anonymous reporting of site usage. No personally identifiable data is stored. To opt out of Google Analytics tracking visit: https://tools.google.com/dlpage/gaoptout/
CASES FOR USING PERSONAL DATA
We use your personal information for the following purposes:
- Verification and identification during website use
- Responding to contact form and support enquiries
- Sending newsletter updates you have subscribed to
- Preventing fraudulent activity and ensuring security
- Improving and personalising your experience on the site
3. EMBEDDED CONTENT AND AFFILIATE NETWORKS
Pages on this site may include embedded content such as YouTube videos. Embedded content from other websites behaves as if you visited those websites directly and may collect data about you, use cookies, and track your interactions.
AFFILIATE NETWORKS AND TRACKING
This site participates in affiliate programs. When you click an affiliate link, the following third-party networks may set their own tracking cookies on your device. These networks have their own privacy policies over which we have no control:
- Amazon Associates — amazon.com/privacy
- iHerb — iherb.com/info/privacy-policy
- ClickBank — clickbank.com/privacy
- Market Health — market.health
- HealthNutrition (MoreNiche) — healthnutrition.com
- Hims / Hers — forhims.com/privacy
- Noom — noom.com/privacy
- Wolfson Brands (PhenQ/Capsiplex) — wolfsonbrands.com
- Impact Radius — impact.com/privacy
By clicking affiliate links on this site you may be subject to the privacy practices of these third-party platforms.
FACEBOOK Facebook has its own cookie and privacy policies over which we have no control. Your IP is not sent to Facebook until you consent. See: Facebook Privacy Policy (https://www.facebook.com/privacy/)
TWITTER / X Twitter/X has its own cookie and privacy policies. Your IP is not sent to Twitter until you consent. See: Twitter Privacy Policy (https://twitter.com/privacy)
YOUTUBE YouTube videos may be embedded on this site. YouTube has its own cookie and privacy policies. Your IP is not sent to YouTube until you consent. See: YouTube Privacy Policy (https://www.youtube.com/static?template=privacy_guidelines)
4. COOKIES
This site uses cookies to improve your browsing experience, retain preferences, and provide anonymised tracking data to third-party tools like Google Analytics. You may disable cookies in your browser settings, though this may affect site functionality.
NECESSARY COOKIES (ALL VISITORS)
- cfduid — used by Cloudflare CDN to identify clients behind shared IPs and apply security settings
- PHPSESSID — identifies your unique session on the website
NECESSARY COOKIES (LOGGED-IN USERS)
- wp-auth — used by WordPress to authenticate logged-in visitors
- wordpress_logged_in_{hash} — WordPress authentication cookie
- wordpress_test_cookie — verifies cookies are working correctly
- wp-settings-[UID] — customises your WordPress admin and front-end view
5. WHO HAS ACCESS TO YOUR DATA
If you are not a registered user, we retain no personal information about you beyond anonymised analytics data.
If you have a registered account, your personal information can be accessed by our system administrators for the purposes of managing the site and providing assistance.
6. THIRD PARTY ACCESS TO YOUR DATA
We do not sell or share your personal data with third parties except where necessary to provide our services, as described in this policy (email platform, analytics, affiliate networks). All third parties we work with are required to handle your data in compliance with applicable law.
7. HOW LONG WE RETAIN YOUR DATA
Comment metadata is retained until you request removal. Registered user profile data is retained until you request deletion. Email subscribers’ data is retained until they unsubscribe or request removal.
8. SECURITY
We use SSL/HTTPS throughout the site to encrypt communications between your browser and our servers. In the event of a data breach, we will take immediate steps to secure the system and notify affected users as required by law.
9. YOUR DATA RIGHTS
You have the right to:
- Request a copy of the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent for email marketing at any time
- Lodge a complaint with the relevant supervisory authority
GDPR Symptom to Solution is committed to compliance with the General Data Protection Regulation (GDPR). EU and UK residents may exercise their rights by contacting us via the contact page. For more information: https://www.eugdpr.org/
10. THIRD PARTY WEBSITES
This site contains links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review the privacy policy of each site you visit through links on this site.
11. RELEASE OF DATA FOR LEGAL PURPOSES
We may disclose your information where required by law, in response to a valid request from a government agency, or where we believe disclosure is necessary to protect our legal rights or the safety of others.
12. AMENDMENTS
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes are posted constitutes acceptance of the updated policy.
Last updated: May 2026
Symptom to Solution is a trading name of a UK registered limited company.